Refund and Returns Policy for Divine Care Pathlabs
At Divine Care Pathlabs, we strive to provide accurate and reliable healthcare services. However, we understand that situations may arise where refunds or returns are necessary. Here’s an overview of our policy:
1. Refunds
- Refund Eligibility: You may be eligible for a refund if you’ve made a payment for our services and there was an error in the billing, or if you’ve been charged for services not rendered.
- Refund Request: To request a refund, please contact our customer support team within [specified time frame] after the service was provided. Provide relevant details and documentation to facilitate the process.
- Processing Time: Refund processing may take [specified time] and will be issued through the same payment method used for the original transaction.
2. Returns
- Returns Eligibility: Returns are generally not applicable to healthcare services as they are often non-returnable due to their nature. However, if you receive incorrect test results or have concerns about the quality of service, please contact us immediately.
- Quality Concerns: If you believe there is an issue with the quality of service provided, we will investigate the matter promptly and take necessary actions to address your concerns.
3. Contact Us
If you have questions or need further assistance regarding refunds or returns, please reach out to our customer support team. We are here to assist you.